Privacy Policy

Effective Date: April 28, 2026  ·  Holt Automations LLC

1. Who We Are

Holt Automations LLC ("Holt Automations," "we," "our," or "us") is a business automation agency located at 105A Depot St, Milford, MA 01757. We provide AI-powered call handling, appointment scheduling, and CRM automation services to home service businesses.

2. Information We Collect

We collect information in the following ways:

• When you call us or our client businesses: Your name, phone number, and details about the service you're requesting may be collected via our AI call handling system.
• When you submit a web form: Your name, phone number, email address, and business information.
• Automatically: Basic website analytics including pages visited and browser type.

3. How We Use Your Information

We use the information we collect to:

• Schedule and confirm service appointments
• Send SMS and email confirmations and reminders related to your service request
• Follow up on inquiries you have initiated
• Improve the quality of our AI systems and services

4. SMS Messaging

By providing your phone number through a call or web form, you consent to receive SMS messages from Holt Automations or our client businesses related to your service request. These messages may include appointment confirmations, reminders, and follow-ups.

Message frequency will vary. Standard message and data rates may apply.

To opt out of SMS messages at any time, reply STOP. For help, reply HELP. You can also contact us directly at ed.holt@holtautomations.com.

5. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:

• Service providers: Tools we use to operate (e.g., scheduling software, CRM platforms) under strict data handling agreements
• Client businesses: The home service business whose services you requested
• Legal requirements: When required by law or to protect our legal rights

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at ed.holt@holtautomations.com.

8. Security

We use industry-standard measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date.